Refund and Returns Policy

Last Updated: July 29, 2026

Thank you for shopping at mxocntbu.shop. Customer satisfaction is important to us. Please review our Refund and Returns Policy below.

Return Eligibility

We accept returns within 30 days of the delivery date.

To qualify for a return:

• The product must be unused and in its original condition.
• Original packaging must be included.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products
• Clearance or final sale items
• Products excluded due to hygiene, health, or safety reasons

How to Request a Return

To initiate a return, please contact us:

Email: info@mxocntbu.shop

Please include:

• Order number
• Customer name
• Reason for the return
• Photos if the item is damaged, defective, or incorrect

Please do not return merchandise until you receive return authorization and instructions.

Refunds

After receiving and inspecting your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Processing times vary depending on your payment provider or financial institution.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received was damaged, defective, or shipped incorrectly.